This is a little story of two people from Adelaide South Australia now living in California. One in Paso Robles and one in Monterey and neither knowing each other prior to an introduction via social media by a mutual friend, James Tilbrook of Tilbrook Estate wines in the Adelaide hills, South Australia. (James makes great wine by the way)
Just so you know one of the individuals is me, the other is Amanda Grindley of Brecon Estate Winery in Paso Robles California.
We both had plans to be in Adelaide at the same time last July and were to meet up with James to catch up, enjoy his wines and visit his new tasting location, the Lenswood Cube. But that's another story. This story is about a wine tasting. Not just any wine tasting, but an exceptional wine tasting.
Talking with Amanda about a wine tasting and I have, as it turns out, way more experience with the wineries in the Adelaide Hills and so it was turned over to me to arrange a tasting for us. Now Brecon Estate makes some amazing wine so the bar was set very high. Given some date and timing constraints that helped narrow down the choices. Then I remembered that I also had a story to share that helped make my decision a little easier.
I called and made an appointment and got us set up at Bird in Hand winery. Bird in Hand is a family-owned winery cultivating cool-climate wine that captures the spirit and some of the best of South Australia’s Adelaide Hills.
I was hoping Amanda would enjoy the experience.
Aside from making good wine, a number of years ago a staff member at Bird in Hand (she was still there) had shown me the meaning of customer service and how to make loyal followers.